Welcome
Every piece of Elizabeth Blythe Jewellery is designed by me, Blythe Cronyn, and handmade in Toronto, Canada by myself and a collaboration of local artisans. Each item is then packaged by me personally. Your Elizabeth Blythe piece will arrived wrapped and ready to be gifted! Custom pieces will also come with an accompanying appraisal from an accredited gemologist for your insurance purposes.
Production Time/Delivery
All custom pieces are handmade to order, so please allow 6-8 weeks+ for production in addition to shipping time. As a result, I cannot guarantee exact shipping dates. If you need something by a certain date, please feel free to contact me and I will do my best to accommodate your needs.
Sizing
If you don't know your ring size, the best way to find it out is to go to a local jeweller and have your finger measured. Custom pieces include one complimentary ring sizing if the intended ring is a gift and the size is not readily available.
Payment
Payments through this website are securely processed via Stripe, or in person through Square. All prices listed/quoted are in Canadian dollars. For custom work I also accept email transfers to info@elizabethblythe.com, PayPal, or cash. 13%HST applies to all Ontario sales, and the client is responsible for any additional taxes or duties imposed by their home country.
Shipping
We ship worldwide! All orders are shipped via UPS from Toronto and all costs are the responsibility of the client. Insurance is an additional cost and is the responsibility of the client; this will be discussed prior to shipping.
Approximate shipping times are as follows:
Canada: 2-7 business days
United States: 10-14 business days
International: 10-24+ business days
Please be aware that it is your responsibility to pay for any additional customs or duties fees imposed by the destination country for delivery.
Guarantee
If you ever have any problems with your jewellery with normal wear within the first 6 months after purchase, please contact me and I will be happy to repair or replace it free of charge. This does not include chains, and you may incur an additional cost if a piece is missing (ie. a broken stone). Cost of shipping is the responsibility of the client. Repairs may take 1-4 weeks.
Care of Jewellery
Wearing your pieces regularly will ensure they stay bright and shiny. If not worn, sterling silver will tarnish over time, developing a patina and darkening. To bring back the brightness and shine, use warm water with gentle soap and a soft jewellery polishing cloth. Gold will not tarnish if unworn, and it will remain especially lustrous with continued wear.
Do not use harsh chemical silver cleaners or toothpaste, and do not attempt to polish oxidized pieces as the finish will erode. Oxidized jewellery will evolve over time, becoming brighter with wear. Please contact me if you wish to restore the original dark finish, or would like to restore any other plating (ie. white or black rhodium, or gold over base metal/silver).
Refund Policy
Due to the nature of custom work, I cannot offer refunds.
Privacy
We are committed to the protection and confidentiality of our customer's information. We guarantee that your information will not be sold to third parties.
Intellectual Property
All designs, including custom, are property of Elizabeth Blythe and can be replicated in whole or in part at any time with or without consent of the client.